A2P Messaging Terms of Service

1. Program Description

By opting in to receive SMS messages from Eagle Solutions Cleaning Services, Inc. DBA as [Eagle Cleaning Services], you agree to receive text messages related to:

• Appointment confirmations and reminders
• Scheduling updates or changes
• Service-related notifications
• Customer support communications
• Follow-up messages and satisfaction surveys

These messages are intended to improve your service experience and communication efficiency.

2. Opt-In

Customers opt in to receive SMS messages by:

• Submitting a form on our website: https://eaglecleaningfl.com/
• Providing consent during booking or service scheduling
• Requesting communication via phone or email

By opting in, you confirm that you are the authorized user of the mobile number provided.

3. Message Frequency

Message frequency may vary depending on your interaction with our services, but typically includes:

• 1–3 messages per appointment
• Occasional follow-ups or service-related notifications

4. Message & Data Rates

• Message and data rates may apply depending on your mobile carrier plan.
• Eagle Cleaning Services is not responsible for any charges incurred.
• Carriers are not liable for delayed or undelivered messages

5. Opt-Out Instructions

You can opt out at any time by replying:

STOP

After opting out, you will no longer receive SMS messages unless you opt in again.

6. Help & Support

For help, reply:

HELP

Or contact us directly:

• Phone: (850) 812-9600
• Email: contact@eaglecleaningfl.com

7. Privacy

We respect your privacy. Your information will only be used to provide services and communication related to your requests.

We do not sell or share your personal information with third parties for marketing purposes.

8. Data Collection & Usage

We may collect:

• Name
• Phone number
• Service address
• Appointment details

This information is used strictly for service delivery, scheduling, and communication purposes.

9. Service Limitations

SMS messages are:

• Not monitored 24/7
• Not intended for emergency communication

For urgent matters, please contact our office directly.

10. Changes to Terms

Eagle Solutions Cleaning Services, Inc. DBA as [Eagle Cleaning Services] reserves the right to update or modify these messaging terms at any time. Continued use of the service constitutes acceptance of any changes.

11. Consent

By opting in, you agree to receive SMS messages from Eagle Solutions Cleaning Services, Inc. DBA as [Eagle Cleaning Services] and acknowledge that consent is not a condition of purchase.