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Dear Esteemed Client,
At Eagle Solutions Cleaning Services, we are devoted to offering the best possible service to all of our customers. To assist us in efficiently handling appointment changes or cancellations, we kindly ask that you submit your requests through our rescheduling form. Please note that we can only process these requests during our regular business hours, Monday to Friday, from 8 am to 5 pm. We sincerely appreciate your cooperation and understanding in helping us uphold our commitment to exceptional service.
We also value receiving advance notice for any appointment adjustments. This allows us to better organize our schedule to serve our clients effectively, keeping our team engaged and satisfied, while helping you avoid any potential cancellation or missed appointment fees.
Thank you for choosing Eagle Solutions Cleaning Services. We look forward to serving you soon.
Warm regards,
The Eagle Solutions Cleaning Services Team
To maintain a thorough and consistent cleaning job, we encourage our clients to keep their regularly scheduled cleaning appointments. However, if you need to reschedule, please do so using our appointment reschedule form. This form is required for all rescheduling requests.
Depending on the frequency of your service, additional time may be needed to restore your home to its proper condition on our next visit. Therefore, we charge a skip fee of $35.00, which will be added to your next cleaning.
Please note that rescheduling requests made within the cancellation window (48 business hours before the appointment) will result in a cancellation fee (see cancellation policy). However, cleanings rescheduled within the same week of the original cleaning date (within 7 days of the original appointment) will not incur additional charges.
At Eagle Cleaning, we understand that circumstances can change and you may need to cancel your recurring cleaning services. We do not require a contract, so you may cancel your recurring services at any time. Once we receive your completed cancellation form, we will confirm the cancellation of services and any associated fees or refunds.
Please note that any cancellation requests made within 48-Hours of your scheduled appointment will result in a cancellation fee, which will be added to your next cleaning appointment. We appreciate your understanding and cooperation in helping us provide the best service possible.
The Eagle Cleaning Services team may take images of our work done at your home or office to be shared for our Social Media. We ensure that we will not take or publish identifiable images or information. Your privacy is important for us!
